THE BRAND
WHAT IS PLAYDAY?
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Playday is a collectible sticker brand reimagining the joy of sticker collecting for grown-ups. Through small-batch, design-forward sticker sheets and accessories, Playday invites you to reconnect with your inner sticker kid and bring play back into your life.
WHY STICKERS FOR ADULTS?​
Because play doesn’t expire at 18. Playday exists to bring beauty, humor, and a little bit of magic back into every day grown-up life.
WHERE IS PLAYDAY BASED?​
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Playday is an independent brand founded and designed in New York City!
MY ORDER
CAN I CHANGE OR CANCEL MY ORDER?​
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If your order hasn’t been processed or shipped yet, we’ll do our best. Email us at team@hiplayday.com as soon as possible.
I TYPED MY ADDRESS WRONG, HELP!
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Email us right away at team@helloplayday.com with your order number and correct address. If your order hasn’t shipped yet, we can fix it. Once it’s left our locations, we can’t make changes or refund shipping charges, but we’ll do our best to help you track it down.
WHAT IF SOMETHING ARRIVES DAMAGED OR INCORRECT?​
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We’ve got you.
Email team@hiplayday.com within 3 days of delivery with your order number and a clear photo of the issue. We’ll happily send a replacement or issue a refund.
RETURNS
CAN I RETURN OR EXCHANGE MY ORDER?​
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Because our items are limited-edition and often made to order, all sales are final.
That said, if something’s wrong, we’ll always make it right. Just email us, we’re real humans (and two cats) who care.
I TYPED MY ADDRESS WRONG, HELP!
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Email us right away at team@helloplayday.com with your order number and correct address. If your order hasn’t shipped yet, we can fix it. Once it’s left our locations, we can’t make changes or refund shipping charges, but we’ll do our best to help you track it down.
WHAT IF SOMETHING ARRIVES DAMAGED OR INCORRECT?​
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We’ve got you.
Email team@hiplayday.com within 3 days of delivery with your order number and a clear photo of the issue. We’ll happily send a replacement or issue a refund.
SHIPPING
WHEN WILL MY ORDER SHIP?​
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Orders placed Monday through Friday will be processed within one to two business days from the date of purchase. If you placed an order for a pre-order item, please check the product page for estimated ship dates: typically between four to six weeks.
Any order placed on a weekend or over a major holiday will process the following business day.
HOW LONG DOES DELIVERY TAKE?​
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All domestic orders ship through USPS First Class Package Service and include tracking.
You’ll get a tracking email the moment your order leaves our club house.
HOW MUCH IS SHIPPING?​
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TBD
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Free standard shipping is available to orders over $40.
MY PACKAGE IS MISSING!​
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Don't panic! Check around your building, with neighbors, or your mailroom first. If it’s truly missing, email us and we’ll help figure it out.
DO YOU SHIP INTERNATIONALLY?​
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​Right now, we ship across the U.S., including Alaska, Hawaii and Puerto Rico, and we're aiming to start shipping internationally soon!
STICKER REWARDS
WHAT IS THE STICKER SOCIETY?​
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The Playday Sticker Society is our Rewards Program. Members earn points, unlock perks, and get treated like the sticker elite they are.
HOW DO I JOIN?​
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Just create an account here. That’s it. No secret handshake required (but we support the energy).
WHAT DO I ACTUALLY GET?​
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Every time you shop, you earn points you can redeem for rewards like:
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Free stickers
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Early access to new drops
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Discounts
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Members-only perks and surprises
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The more you collect, the more you unlock.
DO MY POINTS EXPIRE?​
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Nope. We would never rush your joy.
HOW MUCH DOES IT COST TO JOIN?​
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Zero. Zilch. Nada. Joining The Sticker Society is 100% free.
WHOLESALE
DO YOU OFFER WHOLESALE?​
Yes! We love partnering with stores that understand that stickers are serious biz. Please email us here.
CAN WE REORDER PREVIOUS DESIGNS?​
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Sorry Charlie, not always. Which means our retail partners get designs customers can’t find forever.
OUR STICKERS
WHAT MAKES PLAYDAY STICKERS PREMIUM?​
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We take stickers [kinda] seriously. Our stickers are printed on a thick, laminated vinyl that improves durability, keeps them safe for water bottle shenanigans, and protects their vibrancy longer. Not only that, each sheet has activities on the back!
ARE YOUR STICKERS WATERPROOF?​
Yes! Slap them on your favorite water bottle because our little babies are made with premium laminated PVC.
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*This does not mean you should do a water test with your nearest hose.
WILL THEY LAST FOREVER?​
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They’re durable, but they’re not indestructible. Surfaces, friction, heat, and general chaos all play a role.
WHAT ARE DROPS?​
​In addition to our core collection of designs, which is available year-round, Playday releases themed “drops” — small, limited runs of sticker sheets . When a drop sells out, it’s usually retired to the Playday Vault (but we’re already working on the next one).
I HAVE AN IDEA FOR A DROP!​
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We love that your brain works like ours. We’re always inspired by what makes you laugh, smile, or scream “that’s so me.” Tag or DM @hi.playday, you never know what might spark the next drop.
WILL SOLD OUT DESIGNS COME BACK?​
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Sometimes. Sometimes not. That’s part of the thrill. Make sure to grab your favorites before they're retired to the Playday Vault!
WHO IS PUFF?​​
Puff is our mischievous feline mascot modeled after our founder's real-life furry troublemaker! Puff is a designed to be a hidden easter egg in every sticker sheet, so make sure to look closely!
THE STICKER SOIREE
WHAT IS A STICKER SOIREE?​
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We take stickers [kinda] seriously. Our stickers are printed on a thick, laminated vinyl that improves durability, keeps them safe for water bottle shenanigans, and protects their vibrancy longer. Not only that, each sheet has activities on the back!
WHAT'S INCLUDED?​
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Literally everything. We provide the snacks, the sips and the stickers. Just show up with your amazing self and you're good to go. Unless you have puppies. Then please, bring the puppies.
DO I NEED TO BE CRAFTY OR HANDY TO ATTEND?
​​Nope and nope. Our soirees are designed to be a safe space for anyone interested in being creative, meeting new people, and doing something fun.
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The Sticker Soirée isn’t about being good at it—it’s about being in it.
There are no rules, no right way, and nothing to get wrong. You don’t need experience, talent, or a plan. Just hands that can peel and a willingness to play. Some people arrive with vision. Some people arrive curious. Everyone leaves with something that didn’t exist before.
This is not a test. It’s a return.​ We hope to see you there!
STICKER LOVERS UNITE
Join our email list and get first dibs on new drops, secret stickers and collabs.
